Privacy Policy

1. Introduction

PosiTack ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Point of Sale and restaurant management platform.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Name, email address, and phone number
• Business information (restaurant name, address, contact details)
• Payment information and billing addresses
• Account credentials and preferences

Usage Information

We automatically collect information about your use of the Service:

• Device information (IP address, browser type, operating system)
• Usage patterns and feature interactions
• Transaction data and order history
• Performance and error logs

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, operate, and maintain our Service
• Process transactions and manage payments
• Improve and personalize user experience
• Send administrative and promotional communications
• Comply with legal obligations and prevent fraud
• Provide customer support and technical assistance

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: Third-party vendors who assist in operating our Service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent to share information

5. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure payment processing through certified providers
• Employee training on data protection practices

6. Data Retention

We retain your information only as long as necessary to:

• Provide our Services and fulfill transactions
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Improve and develop our Services

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Update: Correct or update your account information
• Delete: Request deletion of your personal information
• Portability: Request transfer of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions and preferences
• Analyze usage patterns and improve performance
• Provide personalized content and features
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: